Hospitality & Tourism Recruitment Services in Vietnam
Exceptional guest experiences start with the right people. ManNet helps hotels, resorts, restaurant groups, and travel businesses across Vietnam access qualified talent across guest services, culinary, operations, and multilingual roles to serve international guests, supported by AI-powered shortlisting and recruitment that keeps pace with business and seasonal demands.
Hospitality Recruitment Solutions for Every Stage of the Guest Journey
Hospitality & Tourism Sectors We Support
Operations, guest-service, and revenue talent for hotels, resorts, and serviced-apartment operators upholding international standards of service.
Kitchen, service, and management talent for independent restaurants, multi-brand F&B groups, and QSR chains scaling their footprint across the country.
Travel consultants, tour operations, and destination-management talent for businesses shaping the inbound, outbound, and domestic travel experience.
Event planning, operations, and coordination talent for convention centers, entertainment venues, and corporate event organizers.
Operations, guest-experience, and facilities talent for theme parks, resorts, and leisure complexes meeting Vietnam's rising domestic and international tourism demand.
Customer experience, telesales, and data-operations talent for online travel agencies and hospitality brands scaling digital and omnichannel booking.
How ManNet's Tourism & Hospitality Recruitment Process Works
Recruitment Consultation & NDA
ManNet aligns with your HR and operations teams on role requirements, brand and service standards, language needs, headcount, and target start date. A mutual NDA is available from day one to protect confidential hiring information.
Recruitment Strategy & Talent Mapping
Our consultants build a hiring strategy tailored to your property or brand - mapping target talent pools, sourcing channels, evaluation criteria, delivery timelines, and milestones for each role or campaign.
AI-assisted Sourcing (SONATA)
Our proprietary AI platform screens thousands of CVs a month using semantic matching, delivering standardized, ranked candidate profiles - assessed for service experience, language proficiency, and guest-facing readiness - in seconds.
Assessment & Interview Coordination
We coordinate interviews, including Mass Interview Days for pre-opening or seasonal campaigns, assess service skills, language proficiency, and brand fit, and support compensation discussions throughout.
Offer & Onboarding Support
Once a hiring decision is made, ManNet manages offer communication, compensation discussions, and onboarding coordination to improve joining rates - a critical step ahead of a grand opening or a seasonal ramp-up.
Post-hire Guarantee
Every placement is backed by a two-month replacement guarantee, providing additional hiring confidence should a candidate leave during the guarantee period.
What Business Leaders Say About ManNet
For resort pre-opening projects, building a key management team, from General Manager to Department Heads, within a tight timeframe is a massive challenge. ManNet supported us in completing our operational structure on schedule with candidates possessing international service mindsets and extensive industry experience.
Executive Director International Hotel & Resort Group
We highly appreciate ManNet’s capacity to supply specialized talent for our F&B and Culinary divisions. Their consulting team deeply understands high-end restaurant operations, introducing candidates who excel technically, adhere to 5-star service standards, and thrive under operational pressure.
Food & Beverage Director Luxury Hotel & Restaurant Chain
Recruiting for Revenue Management and Director of Sales & Marketing (DOSM) positions requires candidates with sharp data-driven mindsets and extensive industry networks. ManNet demonstrated exceptional networking capability by connecting us with top-tier talent in the hospitality and travel sector.
National Sales & Marketing Director Travel & Tourism Group
During peak travel seasons, our demand for multilingual operational staff (English, Chinese, Korean) across key destinations surges rapidly. ManNet helps us overcome mass hiring challenges swiftly with a robust talent pool, professional service attitudes, and a highly reliable placement guarantee.
HR Director Entertainment & Resort Group
ManNet has been a trusted strategic partner in expanding our hotel chain in Vietnam. They possess a deep understanding of hospitality culture, effectively evaluating candidates' service mindsets, cultural alignment, and long-term commitment to our organization.
Country Director Multinational Hotel Management GroupWhy Hospitality & Tourism Leaders Partner with ManNet
Coverage Across the Full Hospitality & Tourism Workforce
One partner for both property-level hiring (front office, F&B, housekeeping) and commercial hiring (sales, revenue, CX), so you're not juggling separate vendors for the teams that run your operation and the teams that fill it.
Access to Specialized & Multilingual Talent
Direct access to ManNet's 300,000+ vetted candidate network, spanning hospitality operations professionals, culinary talent, and Chinese-, Japanese-, Korean-, and English-speaking guest-facing staff.
Executive Search & Seasonal Campaigns
From a single General Manager search to a 20+ pax hiring drive ahead of a grand opening or a peak season, ManNet's engagement models flex to your headcount, timeline, and budget.
AI-Driven Sourcing Speed (SONATA)
Our proprietary AI platform processes 5,000-7,000 CVs a month at 92% matching accuracy, delivering qualified shortlists within 2-5 working days.
Compliance & Data Security (PDP)
Strict adherence to Vietnam's Personal Data Protection Decree (13/2023/ND-CP), mutual NDAs from day one, and encrypted candidate-data infrastructure.
Guaranteed Hiring Confidence
Replacement guarantees on every placement: 15 days for mass and entry-level property roles, 60 days for technical, culinary, and management roles, and 7 to 30 days for general mass hiring, contractor, and large-scale seasonal campaign placements.
Our Achievements
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Trusted by Leaders
FAQs about Hospitality & Tourism Recruitment Services in Vietnam
ManNet covers the full hospitality and tourism value chain – front office, F&B, culinary, and housekeeping roles at the property; sales, revenue, and travel-trade roles on the commercial side; and guest experience, telesales, and consumer-care roles across contact centers and booking platforms.
Yes. Powered by SONATA and our multi-channel sourcing network, ManNet supports campaigns of 20+ pax, with first-batch shortlists typically delivered within 2-5 working days.
Yes. We maintain dedicated pools of candidates fluent in Chinese, Japanese, Korean, and English, for both property/operations roles and commercial/CX roles.
Mass and entry-level property roles carry a 15-day guarantee; technical, culinary, and management roles carry 60 days. General mass hiring and contractor placements carry 7 days, and large-scale seasonal campaigns (20+ pax) carry 30 days, per the agreed payment schedule. If a placed candidate leaves within the window, ManNet provides one qualified replacement at no additional fee.
Yes. Through our mass recruitment service, ManNet recruits customer service, telesales, and guest-care talent for hospitality, travel, and OTA brands, in addition to property and technical hiring.
Yes. Through our employer of record (EOR) and market-entry advisory services, foreign hotel groups, restaurant brands, and travel operators can hire and operate in Vietnam compliantly from day one, without needing to establish a local entity immediately.
Recruitment Solutions for Every Stage of Workforce Growth
